Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Processed securely through Stripe; we do not store your card details
• Submission Data: URLs you submit for removal and related metadata
• Communications: Any messages you send to us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your removal requests
• Send you updates about your submissions
• Respond to your comments and questions
• Detect and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With third-party vendors who help us operate our service (e.g., payment processing, email delivery)
• DMCA Filings: When filing DMCA requests, certain information may be shared with the platform hosting the infringing content as required by law
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability

To exercise these rights, please contact us at team@poofd.io

7. Cookies

We use essential cookies to maintain your session and provide the service. We do not use tracking or advertising cookies. You can control cookies through your browser settings.

8. Third-Party Services

Our service uses the following third-party services:

• Stripe: For payment processing
• Google: For authentication (if you sign in with Google)
• Resend: For email delivery

Each of these services has their own privacy policy governing their use of your information.

9. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at team@poofd.io